
...so I recently attended a wedding rehearsal - simple enough, take a few shots-- right? In/out everybody's happy.
Upon arrival, all Vendors are required to check in with our Loss Prevention Department (Security) located immediately to the left after you enter through the double doors from the Loading Dock.
All event vendors carrying equipment MUST come through the Loading Dock at the ‘back of the house.’ Vendors are not permitted to load through the main (“Guest”) entrance to the hotel. (yep - enter through the hotels anus, please)
All Vendors must present valid picture identification and sign into Visitors Log.
All Vendors will receive a wrist band which must be worn at all times whilst on hotel property. (oh my: 'whilst'. So english---so classy...so sophisticated)
A $500 charge (to vendor) will be assessed for the removal of excessive trash, equipment or set up items left by Vendors after their departure that requires additional hotel labor to remove.
Vendors removing or consuming food from the guest buffets, reception stations or other designated guest-only food areas, will be charged $175.00 per person. (REALLY? FOR CUBES OF OLD KRAFT CHEDDAR CHEESE?)
All outside vendors must provide a certificate of insurance with general liability coverage of a minimum of $3,000,000.00. Certificate must also list The Ritz-Carlton, Westchester, The Ritz-Carlton Hotel blahblahblah
NEVER--EVER, EVER (is that clear enough?) HAVE I OR ANYONE I AM AWARE OF BEEN ASKED TO PROVIDE THAT MUCH INSURANCE COVERAGE. What gives? Do they suspect i'm bringing in a Uzi? (although these rules are certainly enough to make one consider that...I wonder if Target sells them?...I have a gift card I need to use)
Do they think i'll go on a rampage. Its a C A M E R A for the love of god. You know? snapshots. clickity-click-click??Family memories.... Does a doctor opening up ones scalp to poke around a throbbing brain go through this much?
Yep - nothing like setting a positive tone with you in advance if the event. Nice job, people.
We had an initial meeting w/ this woman- - - - - - -, where we shared our estimated numbers, talked about options etc. We aren't having a huge wedding, it's only about 115 people, so we were specifically looking for a place without a "minimum." Since we booked a Friday night, she assured us that there weren't any minimums and waived some other nominal charges for cocktail setup etc. I sent in a form w/ a credit card deposit to hold the date in good faith. We received a letter of intent from them (to be signed) stating that there was a minimum (of a ridiculous amount), so we called multiple times to let them know that we couldn't sign it, that we needed it revised with the terms that we agreed to. Months went by. No agreement. I called again. Via email, I was assured that the terms discussed with her were in place, and that we would sit down to go through the contract soon. Then recently we finally went there, and again - this ridiculous minimum was on the form. We went back and forth, and found out that - - - -, the person we originally dealt with, has been fired and that they are not willing to honor her terms. That was the thing that initially made us think of running the other way… but it was this woman, Jamie who really sealed the deal. She was so rude and nasty… and inappropriate! Rudely interrupting us when we were discussing our options, talking about how she had to sell a certain dollar amount to support her kid because she doesn't get child support and that she had her Dad cosign for her car (she's in her 40's) etc. etc.
How professional!!!.....
What a nightmare for the client!!!!! Hopefully that dusty, overrated shithole will eventually rot to the ground. The last time I was there their air conditioning was LITERALLY leaking out of one of the walls in the reception room. The poor puzzled staff was trying to remedy it but placing dinner napkins under the leak to absorb it. Its nothing but a a glorified VFV hall with a psudeo-view, which stinks like my saggy day-old underpanties at low tide.
I hope that this crap is biting then in the ass. You should not be treating clients this way in this economy---or EVER for that matter. When this crazy bitch is at the welfare office looking for foodstamps, maybe she'll change her tune and lighten the fuck up.
Let me add - that this is the SECOND situation I have encountered in the last month where someone has backed out of their contract with these bastards - even at the expense of losing up to $2,500, just to NOT deal with them. This shit should not fly, PERIOD.
This place SO PISSES ME OFF. If you have a wedding there or are thinking about it---beware!!! (and this is not even because they serve recycled, baked diarrhea to the vendors [see below for recipe] )